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GenWear Return Policy
 Thank you for choosing GenWear for your fashion needs. We strive to provide quality products and exceptional service to our customers. Please take a moment to review our return policy below. Returns Exclusions: At GenWear, we do not accept returns for size mismatches or customer dissatisfaction related to personal preferences. We encourage customers to refer to our size guides and product descriptions before making a purchase to ensure the right fit and style.

 Acceptable Returns Criteria: We will accept returns under the following circumstances: The product is returned within 2 days of delivery. The order was damaged during shipping.

 Return Process: If you need to return a damaged item, please follow these steps:
Contact Us: Reach out to our customer service team immediately upon receiving the damaged item. You can contact us via email at [customer service email] or by phone at [customer service phone number].
 Provide Details: Please provide details of the damage along with clear photographs of the affected areas, if possible.
 Assessment and Instructions: Our dedicated team will assess the situation promptly and provide you with clear instructions on how to proceed with the return.
Contact Information: For any inquiries or assistance regarding returns, please do not hesitate to contact our customer service team. We are available to assist you Monday through Friday, 9:00 AM to 5:00 PM IST. You can reach us via: Email: genwearclothes@gmail.com Phone: +91 83298 59753

Additional Information: Please note that our return policy is subject to change without prior notice. We appreciate your understanding and cooperation. Thank you once again for choosing GenWear. We value your satisfaction and look forward to serving you with our stylish and comfortable fashion collections. If you have any feedback or suggestions, please feel free to share them with us. Your opinion matters to us as we strive to enhance your shopping experience with GenWear. All policies apply for customers in India, effective from 30th April,2024

 

GenWear Privacy Policy

At GenWear, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our website or interact with us.

Information We Collect: We collect personal information that you voluntarily provide to us when you:

Create an account
Place an order
Sign up for newsletters or promotions
Contact our customer service This information may include your name, email address, phone number, shipping address, and payment details.
How We Use Your Information: We use the information we collect for the following purposes:

Processing and fulfilling your orders
Communicating with you about your orders and providing customer support
Sending you promotional offers, newsletters, and updates (you can opt out at any time)
Improving our website and services
Complying with legal requirements
Disclosure of Information: We may share your information with third parties for specific purposes, including:

Shipping carriers to deliver your orders
Payment processors to facilitate transactions
Service providers assisting us with website functionality We do not sell or rent your personal information to third parties for marketing purposes.
Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure encryption technology to safeguard sensitive information during transmission.

Cookies: We use cookies and similar technologies to enhance your browsing experience and provide personalized content. You can manage cookie preferences through your browser settings.

Your Choices: You have the right to:

Access and update your personal information
Opt out of receiving promotional communications
Request deletion of your account and personal data (subject to legal obligations) Please contact us if you have any questions or requests regarding your personal information.
Children's Privacy: Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to this Privacy Policy: We may update this Privacy Policy periodically. Please review this page for any changes.

Contact Us: If you have any questions or concerns about our Privacy Policy or practices, please contact us at genwearclothes@gmail.com or on our WhatsApp Number on +91 83298 59753

By using our website or providing us with your information, you consent to the terms of this Privacy Policy.

This Privacy Policy is effective as of 30.04.2024 and applies to GenWear customers in India.

Welcome to GenWear’s website. By accessing this site, you accept these terms and conditions. If you do not agree, please discontinue use. Terminology "Client", "You", and "Your" refer to the user; "We", "Our", and "Us" refer to GenWear. These terms apply to the use of the website, as per applicable law. Cookies
We use cookies to enhance your experience. By accessing the site, you consent to the use of cookies as per our Privacy Policy. Cookies help improve functionality and user experience. License All content on the website is the intellectual property of GenWear unless otherwise stated. You may use the site for personal purposes but must not: Republish, sell, or redistribute content. Copy or reproduce materials without authorization. User Comments Users may post comments on the website. GenWear does not pre-moderate comments and is not liable for their content. We reserve the right to monitor and remove inappropriate comments. By posting, you confirm: You own the rights to the content and it does not violate third-party rights.
The content is not defamatory, unlawful, or offensive. GenWear is granted a non-exclusive license to use your comments. Hyperlinking to Our Content The following organizations may link to our site without approval: Government agencies, search engines, and news organizations. Accredited businesses except for non-profit solicitation groups.
 Other organizations may request to link to our site if the link: Is not deceptive or misleading. Does not imply false sponsorship or endorsement. Approved organizations may link to our site using: Our corporate name. The URL or suitable descriptions. Unauthorized framing of our content is prohibited. Content Liability GenWear is not responsible for content on external websites linked to or from our site. No links should violate third-party rights or promote illegal activities.
Reservation of Rights We reserve the right to request removal of links to our website at any time. By continuing to link to our site, you agree to these terms. Removal of Links If you find any offensive links on our website, notify us.
While we will consider such requests, we are not obligated to remove links or provide a direct response.
Disclaimer To the extent permitted by law, GenWear excludes all warranties and representations regarding the website and its content.
We are not liable for: Loss or damage from website use. Content inaccuracies or unavailability. These limitations do not exclude liabilities that cannot be restricted by law.